Terms & Conditions

These Terms & Conditions ("Terms") apply to every purchase made on this website. Please read them before placing an order. By completing an order you agree to these Terms.

How we handle personal data is described separately in our Privacy Policy.

This store is operated by [PREENCHER — nome da empresa], registration number [PREENCHER — CNPJ/registro], with its address at [PREENCHER — endereço].

Email: [PREENCHER — e-mail de suporte]. You can also reach us through our Contact page.

To buy from us you must be at least 18 years old or have permission from a guardian. An order is confirmed when you receive our order confirmation by email. Please check that the confirmation is correct and contact us right away if something is wrong.

All prices are shown in the currency selected on the website and include applicable taxes unless stated otherwise. The payment methods available are shown at checkout. Your payment is processed securely by our payment providers.

We do our best to describe and show our products accurately. Colors on screen can differ slightly from the real product. Product images and descriptions are for guidance and do not form part of the contract unless expressly stated.

Available delivery options, costs and estimated delivery times are shown at checkout. Delivery times are estimates. If your order is delayed, we will let you know. Delivery to: [PREENCHER — países atendidos].

Discount codes and promotions are valid for the period and conditions stated in each campaign. They cannot be exchanged for cash and, unless stated otherwise, cannot be combined.

You may return unused products with their original tags within [PREENCHER — prazo, ex.: 30] days of delivery. Follow the steps on our Returns page. Refunds are issued to the original payment method once the return has been received and inspected.

If a product is faulty or not as described, contact us with your order number and photos of the issue. We will review your complaint and offer a repair, replacement or refund in line with applicable consumer law.

We are not liable for indirect losses or for delays caused by circumstances beyond our reasonable control. Nothing in these Terms limits your statutory rights as a consumer.

We may update these Terms from time to time. The version published on the website at the time of your order applies to that order.

These Terms are governed by the laws of [PREENCHER — país/jurisdição]. We always try to solve disagreements directly with you first. If we cannot agree, the dispute may be referred to [PREENCHER — órgão de defesa do consumidor ou foro competente].