Privacy Policy
Summary
We collect only the personal data we need to process your orders, give you support and, if you agree, send you news. We never sell your personal data.
Data controller
[PREENCHER — nome da empresa], [PREENCHER — CNPJ/registro], [PREENCHER — endereço], is responsible for the processing of your personal data. Contact: [PREENCHER — e-mail de privacidade].
What data we collect
- Contact details: name, email, phone number and delivery address.
- Order details: products, payment status and delivery information.
- Communication: messages you send to our support team.
- Website usage: device, browser and pages visited, collected through cookies.
Why we use your data
- To process and deliver your orders.
- To handle returns, complaints and support requests.
- To send marketing, only when you have agreed to it.
- To improve the website and prevent fraud.
Legal basis
We process personal data to perform our contract with you, to comply with legal obligations, based on our legitimate interest in running and improving the store, and based on your consent where required.
Who we share data with
We share data only with partners that help us run the store, such as the e-commerce platform, payment providers, shipping carriers and email tools. They may only use the data to provide their service to us.
How long we keep data
We keep personal data only as long as necessary for the purposes above or as required by law, for example bookkeeping rules.
Your rights
You can ask to access, correct or delete your personal data, object to or restrict certain processing, and withdraw consent at any time. Send your request to [PREENCHER — e-mail de privacidade]. You also have the right to complain to [PREENCHER — autoridade de proteção de dados].
Cookies
We use cookies to make the website work and to understand how it is used. Read more in our Cookies page.
This Privacy Policy was last updated on [PREENCHER — data] by [PREENCHER — nome da empresa].